In the beginning of 2022, I got the opportunity to start as UX lead for a newly formed department within the bank: DCC (Digital Channel Capabilities. This department is responsible for delivering bank wide capabilities to create a more sustainable and consistent it-landscape.
My role is to manage and lead the design teams within DCC, represent the design philosophy in the management team (MT) and create visions and concepts for the teams within the department.
Within my scope there are basically two design teams. One responsible for ABN AMRO’s design system, and the other responsible for the ABN AMRO websites, including abnamro.nl, abnamro.com & doorpakken.abnamro.nl.
Besides the role as lead UX-designer I also function as the manager of 8 UX designers, helping them find their path within the organisation and ambitions.